Our objective is to ensure consistent delivery of superior service levels throughout the extensive and diverse print industry.

In order to be the top print, packaging and promotional items supplier in Kenya and beyond, we have taken it upon ourselves to ensure that our quality management system will provide the framework for continual improvement.

This will in turn enhance customer satisfaction by ensuring that we meet their predetermined standards, in compliance with all applicable regulatory requirements.

To achieve this objective we will:

• Establish and maintain a Quality Management System in accordance with applicable standards to enable delivery of the highest practicable quality of print products, packaging and branding services.
• Set objectives and targets to measure our performance and identify opportunities for improvement.
• Provide adequate resources to continually review and improve our business process.
• Encourage all stakeholders to integrate quality management into the way we work and promote its use as a method for continual improvement within all their areas of responsibility.
• Actively seek feedback from our customers to evaluate our performance and address opportunities for improvement that are identified.

Director

Ramco Printing Works Limited

Click here to download the PDF